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CMM - This product is not supported in a 4-tier Teamcenter environment

When attempting to install CMM solo, the following error occurs:  This product is not supported in a 4-tier Teamcenter environment.

Solution The issue is cause by a lock in the registry. 

Workaround:  Rename the registry key. 

HKEY_LOCAL_MACHINE\SOFTWARE\Siemens\Teamcenter

To

HKEY_LOCAL_MACHINE\SOFTWARE\Siemens\not_Teamcenter

Install CMM solo, then rename the registry key back post install.

Notes and References

Hardware/Software Configuration Platform: INTL64 OS: window OS Version: 2008_R2 Product: TEAMCENTER Application: INTEGRATIONS Version: V10.1.0 Function: I-DEAS

Ref: 001-7639226

Source: https://support.sw.siemens.com/en-US/knowledge-base/PL8012299 · retrieved 2026-10-02