Content Migration Manager > Knowledge base > I-deas
CMM - This product is not supported in a 4-tier Teamcenter environment
When attempting to install CMM solo, the following error occurs: This product is not supported in a 4-tier Teamcenter environment.
Solution The issue is cause by a lock in the registry.
Workaround: Rename the registry key.
HKEY_LOCAL_MACHINE\SOFTWARE\Siemens\Teamcenter
To
HKEY_LOCAL_MACHINE\SOFTWARE\Siemens\not_Teamcenter
Install CMM solo, then rename the registry key back post install.
Notes and References
Hardware/Software Configuration Platform: INTL64 OS: window OS Version: 2008_R2 Product: TEAMCENTER Application: INTEGRATIONS Version: V10.1.0 Function: I-DEAS
Ref: 001-7639226
Source: https://support.sw.siemens.com/en-US/knowledge-base/PL8012299 · retrieved 2026-10-02