CMM 1872 menu will not appear in TC 12.2 patch 3.

CMM 1872 menu will not appear in TC 12.2 patch 3. Description of problem:

Install CMM 1872 on a machine with Teamcenter 12.2 patch 3 will result in no CMM menu being added to Teamcenter. There are no obvious errors during the installation.

How to reproduce the problem:

1. Install CMM 1872 on a mchine with Teamcenter 12 (12.2.0.3(20190831.00)) 64-

bit.

2. Open Teamcenter and notice how the CMM menu is not available. The CMM directories appear populate, but the CMMBatch.cmd only has a placeholder line in it.

Workaround:

1. Install CMM 1872 if you haven–t already

2.Go to the CMM_INSTALL\setup\pluginsTc12.2 directory and copy the 4 jar files and the com.teamcenter.rac.cmmconfig_12000.2.0 directory to the TC_ROOT\portal\plugins directory

3. Populate the bundles file by running the TC_ROOT\portal\registry\genregxml.bat -u=dba_user -p=dba_password in a TC command prompt

4. Modify cmmConfig.properties files in the TC_ROOT\portal\plugins\com.teamcenter.rac.cmmconfig_12000.2.0 to have the correct CMM base directory. You will need double back slashes for the directory separators like "C:\Siemens\CMM\1872".

5.Copy the CMMBatch_TC122.cmd file from the CMM_INSTALL\setup\install to CMM_INSTALL\CMMBatch.cmd

Platform(s) and version(s) tested on:

Teamcenter 12 (12.2.0.3(20190831.00)) 64-bit

CMM 1872

Win10

Data or platform specific:

N/A

File type:

no files needed

Siemens Digital Industries Software believes that the problem you reported where the CMM 1872 is not installed with Teamcenter 12.2 patch 3 will be resolved by code changes made to the release of our product CMM version 1899. PR 9611676 Product Information: Product: NX , Application: CMM , Version: V1872