CMM managed Mode stuck (CMMsolo works)

CMM managed Mode stuck (CMMsolo works) IR Number: 9877470

       Priority:	1

Business Urgency: YES

   GTAC Urgency:	No

      PR Matrix:	Critical

Problem Description:

================================

Migrating SOLIDWORKS data "ASM C0005418" in TC with CMM managed mode, it is stuck on "C0005417/01.000".

*nxservice.log gives the following error:

Socket connection successful: slave socket 992

     executing importXCADPart

     Return code from ELNX_SetMapFile 0

*** ====================================================

*** Failed to handle error condition correctly - exiting

*** Tag 30537 not OM_methodic_object

*** ====================================================

*** ====================

*** Fatal error detected

*** ====================

Application/Function: CMM SW2019 -> Migrate to NX

Common/Part specific: Common

=============================================================================

Versions:

================================

NX 12.0.2MP2

SW2019

CMM 12.0.2.0

Zip File Containing:

================================

Part: Yes

AVI: no

Syslog: Yes

Other Files: Yes

Steps to Duplicate:

================================

To reproduce migrate "ASM C0005418" in managed mode.

With CMMSolo it worked as expected

==> ERROR:

Log files.

Work Around:

================================

unknown

Expectation:

================================

Please investigate the root cause of the mismatch.

Make sure CMM will successful migrate like in using CMMSolo.

Problem is part specific:

================================

unknown

Platform Information:

================================

Problem is platform specific: no

Platform: Intel Win10x64-bit

Problem verified on the following platform and OS versions:

Intel Win10x64-bit,

CMM12.0.2, NX12.0.2, SW2019

Additional Notes:

================================

Siemens believes that the problem you reported where CMM migration hangs is fixed in CMM 1953. The customer was provided this fix for CMM 12.0.2.1.

Note that you need to add CMM config "SwxConfigsExclusion" as true for this to be executed.

PR 9877470 Product Information: Product: NX , Application: CMM , Version: V12.0.2