CMM 10.0.3.1r1 crashes teamcenter

CMM 10.0.3.1r1 crashes teamcenter

      IR Number:	7956886

       Priority:	1

Business Urgency: No

   GTAC Urgency:	No

      PR Matrix:	Fatal Error c,d

Problem Description:

=============================================================================

CMM I-deas: Running CMM against an I-deas Drawing crash Teamcenter immediately

=============================================================================

Versions:

=============================================================================

Managed Mode: Yes

NX: NX 11.0.0.33

TC: 11.2.3

TCII 11.2.1

I-deas: 6.5

CMM: 10.0.3.1r1

Containing:

=============================================================================

Part: no

AVI: no

Syslog: yes

Other Files: yes

Steps to Duplicate:

Problem is reproducible only at customer site

Starting CMM migration on that drawing will crash TC right away.

Error: Teamcenter server failed to respond: .

This is most likely the result of a crash of the Teamcenter server, or the Teamcenter server encountering an unrecoverable error. Please check the Teamcenter server syslog for more details.

A workflow was associated with that drawing, if those references will be deleted migration work again.

You may find out the root cause from the tcserver.exe2d005dd7.dmp

Work Around: Unknown

Problem is part specific: Yes

Migration works in general, but customer has a couple of parts like this.

Platform Information:

=============================================================================

Problem is OS specific: No

Problem is platform specific: No

Platform: Intel Win764-bit

Problem verified on the following platforms and OS versions:

Intel Win764-bit, TC11/N11/CMM11

Additional Notes:

================================

Customer requested a hotfix! Siemens PLM believes that the problem you reported where CMM 10.0.3.1r1 crashes teamcenter will be resolved by code changes made to the release ofour product Teamcenter Version 11.2.2.1_a01_3, Teamcenter Version 11.2.3.1_a01_2and Teamcenter Version 11.3.0. PR 8802931 Product Information: Product: TEAMCENTER , Application: REFERENCERS , Version: V11.2.2