Migration of certain NX I-deas Drawings via CMM to NX crashes Tc server process

Migration of certain NX I-deas Drawings via CMM to NX crashes Tc server process IR Number: 9090204

Priority: 1

Business Urgency: No

GTAC Urgency: No

PR Matrix: Fatal Error c,d

Problem Description:

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CMM I-deas: Running CMM against an I-deas Drawing crash Teamcenter immediately

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Versions:

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Managed Mode: Yes

NX: NX 11.0.2

TC: 11.2.3

TCII 11.2.2

I-deas: 6.6

CMM: 11.0.2

Containing:

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Part: no

AVI: no

Syslog: yes

Other Files: yes

Steps to Duplicate:

Problem is reproducible only at customer site

Starting CMM migration on that drawing will crash TC right away.

Error: Teamcenter server failed to respond: .

This is most likely the result of a crash of the Teamcenter server, or the Teamcenter server encountering an unrecoverable error. Please check the Teamcenter server syslog for more details.

A workflow was associated with that drawing, if those workflow references will be deleted on all remaining Item Revisions for that Item, migration works again.

Work Around: Unknown

Problem is part specific: Yes

Migration works in general, but customer has a lot of Items like this.

Platform Information:

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Problem is OS specific: No

Problem is platform specific: No

Platform: Intel Win764-bit

Problem verified on the following platforms and OS versions:

Intel Win764-bit, TC11.2.3/N11.0.2/CMM11.0.2

Additional Notes:

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Customer did not agree to delete the workflow references because they lose the audit trails.

Customer pointed out that thousands Item Revisions are impacted by this error.

Siemens PLM believes that the problem you reported where CMM 10.0.3.1r1 crashes teamcenter will be resolved by code changes made to the release ofour product Teamcenter Version 11.2.2.1_a01_3, Teamcenter Version 11.2.3.1_a01_2and Teamcenter Version 11.3.0. PR 9090204 Product Information: Product: TEAMCENTER , Application: REFERENCERS , Version: V11.2.2