Using CMM to migrate IDEAS data to NX crashes Teamcenter

Using CMM to migrate IDEAS data to NX crashes Teamcenter IR Number: 7956886

       Priority:	1

Business Urgency: No

   GTAC Urgency:	No

      PR Matrix:	Fatal Error c,d

Problem Description:

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CMM I-deas: Running CMM against an I-deas Drawing crash Teamcenter immediately

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Versions:

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Managed Mode: Yes

NX: NX 11.0.0.33

TC: 11.2.2

TCII 11.2.1

I-deas: 6.5

CMM: 11.0.0.1

Containing:

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Part: no

AVI: no

Syslog: yes

Other Files: yes

Steps to Duplicate:

Problem is reproducible only at customer site

Starting CMM migration on that drawing will crash TC right away.

Error: Teamcenter server failed to respond: .

This is most likely the result of a crash of the Teamcenter server, or the Teamcenter server encountering an unrecoverable error. Please check the Teamcenter server syslog for more details.

A workflow was associated with that drawing, if those references will be deleted migration work again.

You may find out the root cause from the tcserver.exe2d005dd7.dmp

Work Around: Unknown

Problem is part specific: Yes

Migration works in general, but customer has a couple of parts like this.

Platform Information:

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Problem is OS specific: No

Problem is platform specific: No

Platform: Intel Win764-bit

Problem verified on the following platforms and OS versions:

Intel Win764-bit, TC11/N11/CMM11

Additional Notes:

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Customer did not agree to delete the workflow references because they lose the audit trails.

Customer pointed out that hundreds of items are impacted by this error. The problem where Using CMM to migrate IDEAS data to NX crashes Teamcenterhas been investigated and the following has been found.

Problem is part specific and Migration works in general, but customer has a couple of parts that has this issue. So it is not a show stopper. This needs open for a long time without any progress - customer could provide data yet. I checked with coordinator to see if customer agree to try this use case in the latest version of TC11 and in the meantime we can close this PR and reopen it if the customer still has issues. Coordinator agreed that PR can be close and customer will reopen if it is still an issue. PR 7956886 Product Information: Product: TEAMCENTER , Application: TC_COMM_SERVICE , Version: V11.2.2