CMM CREO3 - NXService.exe hangs converting a SURFACE FILLET

CMM CREO3 - NXService.exe hangs converting a SURFACE FILLET IR Number: 9005583

       Priority: 1

Business Urgency: No

      PR Matrix: 4a

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Problem Description: CMM CREO3 - NXService.exe hangs converting a SURFACE FILLET

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NX Version:  11.0.2

Managed Mode: N/A

Tc Versions: N/A

Containing:

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Parts:     N/A

AVI:       N/A

Syslog:    fbt_nx.log

Other Files: full Report and Scratch folders

Work Around:  N/A

Steps to Duplicate:

1. Please find all relevant data within the uploaded archive.

2. We are carrying out a thorough evaluation of CMM migration tool at customer site and we found an issue converting a model as the NXService hangs writing the folowing in the fbt_nx.log file

#BUILD_FEATURE_START : [319/432] ROUND_168 (DATA_SURFACE_FILLET) (Time=Mon Oct 23 10:15:28 2017)

[WARNING] : NX Edge blend does not support undefined extremities type.

[INFO] : Abort timer is set: TimeOut=180 [sec]

[ERROR] : The blend rolls across a sharp edge and extends outside solid.

Blend the sharp edge first and then blend across the first blend.

[INFO] : Try workaround with SetRollOntoEdge(true). (BT12329)

[INFO] : Abort timer is set: TimeOut=180 [sec]

3> [ERROR] : Set abort flag in NX because of time out (180 sec). However, it may not be able to recover from hang if stuck in lower level API.

3. After that the process continues to grow in memory usage until the pc running CMM crashes

P1 Priority Justification: we are in evaluation phase at customer site, this conversion is needed to have a positive customer feedback and start the migration project.

Problem is data-dependent: Unknown

Problem is OS specific: No

Platform Information:

Problem is platform specific: No

Platform:

Problem verified on the following platforms and OS versions:

       Intel64 , Win7 x64 Siemens Digital Industries Software believes that the reported problem here with "CMM CREO3 - NXService.exe hangs converting a SURFACE FILLET" is fixed in CMM 2306.

PR 9005583 Product Information: Product: NX , Application: CMM , Version: V11.0.2